Not 'just' a volunteer with Tracey O'Neill

On this episode of The Engaged Volunteer Podcast, we are joined by the wonderful Tracey O’Neill, Manager of Volunteer Engagement at Austin Health.

With over 20 years of experience managing volunteers, Tracey is passionate about including volunteers as part of the workforce and that they’re not ‘just’ another volunteer. In this chat, we talk about the important role Volunteer Managers play in creating incredible experiences for their volunteers and the communities that they serve.

We also discuss the challenges of making organizations appreciate just how important volunteers are as a resource to help organizations achieve their mission and some helpful tips to guide you through these difficult conversations. This podcast also touches on the impacts of Covid-19 on volunteering including the important role volunteering will play in the Covid-19 recovery around mental health.