There is the ability to set the default shift status within your organisation, event and shift settings. There are 5 default statuses with different purposes:
Applied
- Does not count toward the shift demand (i.e does not reserve a spot on the shift)
- Users do not see the shift in their upcoming shift list. An admin must change their status to pending or confirmed for the shift to be visible
- Triggers 'Shift - Apply' automation
Pending
- Does count toward the shift demand
- Users can see they are Pending on their portal dashboard
- They can choose to Confirm or withdraw from the shift if enabled in the shift settings
Confirmed
- Does count toward the demand
- Users can see they are Confirmed on their portal dashboard
- They can choose to withdraw from the shift if enabled
- Triggers Confirm automation
Rejected
- Does not count toward the demand
- Triggers rejected automation when admin or user rejects a shift
Emergency
- Does not count toward the demand (reserve a spot)
- Users do not see the shift in their upcoming shift list on the portal dashboard. An admin must change their status to pending or confirmed for the shift to be visible
- An admin must update to an Applied, Pending or Confirmed status
Waitlist
- Does not count toward the demand (reserve a spot)
Cancelled