Take recruitment and onboarding to the next level by incorporating Journey's into shifts. This allows for purpose-built onboarding experiences for specific shifts.
IN THIS ARTICLE:
Journeys on Shifts
Users can now engage in a Journey experience while managing their Shifts.
When a user applies for or is assigned to a Shift that includes a Journey, they will now notice a Journey Progress button within the portal, enabling them to track their journey steps easily.
A pop-up will appear, outlining the journey and detailing the criteria needed to complete each step.
Enabling Journeys on Shifts
To enable Journeys to be used within Shifts, you will need update the Organization setting, follow the below steps:
- Navigate to Organization Settings > Events.
- Locate or search for Enable Journeys for Shift applications.
- Toggle Use Default? to the off position, this will enable you to update the field.
- Update Enable Journeys for Shift applications to Yes.
Creating the Shift Journey
Before creating the shift, you will need to create the Shift Journey, the journey is set up the same as Role Application Journeys, there are detailed instructions on how to create a journey on this article.
Once you have created the applicable journey that you would like to use for the shift, you can progress to creating the shift.
Creating a Shift with a Shift Journey
Once you have enabled the Organization Setting and created the Journey, you will be able to use journeys within shift applications.
When creating the shift, an additional field will now be available, Journey, this is where you input the Journey name.
Note: You are unable to assign a journey to a shift after it has been created.
Administrators Journey Progress View
Admins are able to track a users progress on a journey within a shift, this is available within the Shift User listing.
To access the Shift User listing, follow these simple instructions:
- Navigate to the Event > click View Shifts.
- Locate the Shift you would like to view > click View Users.
- You will be taken to the Shift User List, here you will be able to see the full list of Users that have applied for this specific shift. To see the progress of the journey, select More actions > Review Application.
