Emailing your User Database

You have the ability to communicate with your users in various ways. Whether it's reaching out to an individual user, a specific group of users, or your entire user database, Rosterfy provides the flexibility to engage with your users effectively.

 


Selecting your Audience

To send an email from within Rosterfy, simply go to the Users tab > Users to access your full User database list. You can choose your audience from here:

  • Entire database: To communicate with your entire database, click Actions > Send Communications To > All Listed Users.

Email Users 1

OR

  • Selected User/s: To communicate with one or more select users, locate the User/s you wish to email, either by scrolling the list or by searching in the Search Bar at the top of the list. 

Note: You can search using the User's first name, last name, email address or Rosterfy ID

Select the User/s and click Actions > Send Communications To > Selected Users Only.

Email Users 2

 


Sending the Email

  1. On the Send Communications page choose Email. This will take you to the Content page where you can either select an email template or manually input the email details.
  2. Once you are satisfied with the content, click Next to proceed to the Recipients page.
  3. Here, confirm the recipients of the email and make any necessary additions or removals before clicking Next.
  4. On the Confirm page, you have the option to either Confirm and Send the email immediately or choose to Schedule for Later. If scheduling for later, input the desired date and time before selecting Confirm and Send.

You will receive a confirmation notification that your email has been sent or scheduled.

Note: If you have a large number of users, it is strongly recommended that Groups or Filters be used to break down the recipient list. Check out Segmenting Users, for more information.

For more information on emails, check out the Emails Overview article.