CAREERS AT ROSTERFY

Be a part of something special

Join our team and help connect countless individuals with meaningful events and causes that truly make a difference in their lives.

Current Available Positions

Dallas: Customer Success Manager
London: Customer Success Manager, Technical Support Manager
Melbourne/Sydney: Chief Growth Officer 

Customer Success Manager: Dallas - USA

Location: Dallas, United States

We’re looking for a talented individual to ensure customers reach their desired outcomes through effective onboarding and relationship management. As a byproduct of these two, we are looking for someone who is experienced in providing value to customers and maximizing revenue in their portfolio.

Key Responsibilities:

  • Proactively manage a portfolio of customers right through from contract signature to renewal and beyond
  • Identify new opportunities: up-sell, cross-sell, additional training and services revenue.
  • Develop and build strong relationships with key customer stakeholders and executive sponsors: steering committees, regular visits, reports, events
  • Understand customers’ needs and priorities to optimize the use of their platform
  • Identify new opportunities: up-sell, cross-sell, additional training and services revenue

Click here for more.  

Interested? 

Send your CV to peopleandculture@rosterfy.com

Customer Success Manager: London - UK

Location: London, United Kingdom

We’re looking for a talented individual to ensure customers reach their desired outcomes through effective onboarding and relationship management. As a byproduct of these two, we are looking for someone who is experienced in providing value to customers and maximizing revenue in their portfolio.

The Customer Success Manager acts as a liaison between Rosterfy customers and our internal teams, helping to develop the best platform possible.

Key Responsibilities include

  • Proactively manage a portfolio of customers right through from contract signature to renewal and beyond
  • Identify new opportunities: up-sell, cross-sell, additional training and services revenue.
  • Develop and build strong relationships with key customer stakeholders and executive sponsors: steering committees, regular visits, reports, events
  • Understand customers’ needs and priorities to optimize the use of their platform
  • Identify new opportunities: up-sell, cross-sell, additional training and services revenue

Click here for more.  

Interested? 

Send your CV to peopleandculture@rosterfy.com

Chief Growth Officer (Global)

Location: Melbourne, Australia

The Chief Growth Officer is a key member of the Executive Leadership Team and serves as Rosterfy’s customer focussed executive leader. Working closely with the CEO, the role manages all revenue growth and the marketing function.

Click here for more.  

Perks:

  • Exciting Opportunity at a fast growing business
  • Global Travel
  • Work on causes with causes that make a difference

Interested? 

Send your CV to hr@rosterfy.com

Client Success Manager

Location: Dallas, US.

We’re looking for a talented individual to ensure customers reach their desired outcomes through effective onboarding and relationship management.

Click here for more.  

Interested? 

Send your CV to peopleandculture@rosterfy.com

Technical Support Agent

Location: London, United Kingdom

We’re looking for a talented individual to manage and resolve customer support issues, in a professional and efficient manner. The technical support agent acts as a pivotal liaison between the product team and our customers.

Key Responsibilities Include

  • Evaluate and prioritise customer support cases
  • Communicate and solve customers' problems via phone, email, live chat and face-to-face calls via Google meet
  • Act as a consultant and offers solutions for customers' problems
  • Track and manage your work record
  • Work with all internal groups, including support, sales, engineering, product management, and consulting

Click here for more.  

Interested? 

Send your CV to peopleandculture@rosterfy.com

Chief Growth Officer

Location: Melbourne, Australia

The CGO will be a key member of the Executive Leadership Team and serves as Rosterfy’s customer-focussed executive leader. Working closely with the CEO, CFO and Board, the role is responsible for overseeing all marketing and revenue generating activities within the company.

  • Remuneration: Salary + ST Incentives + ESOP
  • Employment Type: Full-time
  • Location: Preference for Melbourne (Hybrid working - minimum 3 to 4 days in the office)
  • USA based candidates will also be considered. Dallas location is preferred.
  • Some travel required to our international operations in EMEA and the US and or Australia

Click here for more.  

Interested? 

Send your CV to peopleandculture@rosterfy.com

Marketing Manager

Location: Dallas, US.

This role will be an important part of the marketing team providing a link between the sales and marketing teams. You will use Hubspot to design and execute email marketing campaigns that effectively engage with our target audience, which could include prospects and current customers.

Click here for more.  

Interested? 

Send your CV to peopleandculture@rosterfy.com

Campaign Marketing Manager

Location: London

This role will be an important part of the marketing team providing a link between the sales and marketing teams. You will use Hubspot to design and execute email marketing campaigns that effectively engage with our target audience, which could include prospects and current customers.

Click here for more.  

Perks:

  • Be empowered to be creative and forward thinking
  • Support causes that make a difference to people's lives
  • Work for a fast growing business

Interested? 

Send your CV to hr@rosterfy.com

Global Offices

Rosterfy Melbourne Office

Melbourne

121 King Street, Melbourne Australia

Offices

Sydney

Level 14-17, 175 Pitt Street, Sydney, NSW 2000

Denver_Office

Denver

27, 3000 Lawrence St,
Denver, CO, 80205
United States

UK Office

London

3 More London Riverside, London SE1 1NL,
United Kingdom

We live and breathe our company values

Rosterfy is a customer centric, solution based company that prides itself on understanding the needs of our customers. We take the time to earn strong relationships built on trust, support and communication driven by our mission to create better connected communities through volunteering.

As a company, we are driven by our values, which underpin both the way we operate.

 

  • BRAVE. We always show up no matter the challenge or situation. The greater the obstacle, the greater the glory in overcoming it.


  • INCLUSIVE. One team, one dream. We are better together and always have each others backs. Our communication is inclusive and there are no silo's.

 

  • INNOVATIVE. Our team, our product and our aspirations have no boundaries.

 

  • RELIABLE. We are responsive, accountable and trustworthy to ourselves & our clients. We do the simple things really well.

 

  • RESPECTED. We behave in a way that earns the respect of our teammates, clients, partners and the wider industry. People want to work here.

Perks of the job

Flexibility

We offer flexible work practices including hybrid and remote ways of working to accommodate our global team.

Upskilling Opportunities

We want the best for our employees and offer a range of education and training opportunities.

Incentive Bonuses

We reward our employees for their hard work with incentive bonuses available when KPIs are met.

Equity

Our Associate Stock Option Schemes (ASOP) for our employees mean you have a stake in our success.

Time to Volunteer

We give our employees the chance to benefit from volunteering and offer paid leave to support causes they care about.

International Travel

As a global team we offer great opportunities to connect with our team and customers abroad.

Social Activities

Social time out of the office helps bring everyone together and encourages the feeling of being part of something.

Paid Maternity Leave

We offer maternity leave for our female employees and flexible return to work options to ensure that your family can grow alongside Rosterfy.