March 31, 2025 – Rosterfy has been selected as the volunteer management solution to support the headspace Career Mentoring online program.
Facilitated by volunteers, the headspace career mentoring program connects young Australians aged 18-25 throughout Australia (including regional and remote locations) with volunteer career mentors, helping them build confidence, develop professional networks, and gain valuable workplace insights.
With an extensive onboarding process encompassing interviews, reference and verification checks and online training, headspace were looking for a fit for purpose solution to help streamline their manual processes and enhance the volunteer experience.
Debra McFall, Career Mentoring Service Manager at headspace said, “We spent considerable time reviewing the many volunteer software solutions in the market but in the end, Rosterfy stood out as the clear choice for headspace’s Career Mentoring program.”
“Throughout the selection process, we identified that we were using as many as 11 different systems to manage our end to end volunteer recruitment and onboarding. With changes to our team structure, it became increasingly important to implement a comprehensive solution that would help automate many of our manual processes to allow the team to continue to deliver on volunteer experience and impact rather than absorbing the extra administrative workload With Rosterfy’s comprehensive features, we estimate we will be able to reduce the amount of systems to around 3-4, which will significantly reduce our workload, our manual effort and improve the experience for volunteers.” Debra continued.
The headspace Career Mentoring program will utilise Rosterfy to automate the end to end recruitment and onboarding process with interviews, collection and validation of reference checks, WWCC and background checks now processed through the system.
In addition to Rosterfy’s impressive automation technology, headspace opted to select Rosterfy due to their technical onboarding support, which will enable headspace to get the system up and running in a short period of time.
“For our small team, having access to the implementation and onboarding support provided by Rosterfy was a crucial factor in our decision making process. The Rosterfy team has already been so thorough and provided me with a lot of confidence that we can get our team trained and equipped to start using Rosterfy as quickly as possible,” said Debra.
Rosterfy co-founder, Shannan Gove said, “We’re thrilled to welcome headspace to the Rosterfy community. headspace’s Career Mentoring program is the epitome of connecting communities, providing an incredible resource to young people by supporting them achieve their career goals.”
With Rosterfy onboard, headspace looks forward to strengthening its volunteer program and continuing to make a significant impact on the lives of young Australians throughout the country.
About Rosterfy
Rosterfy is the leading volunteer management software provider, dedicated to helping organisations streamline their volunteer programs and maximise engagement. Trusted by nonprofits, hospitals, healthcare charities, sports organisations, and major events worldwide, Rosterfy offers powerful solutions for managing volunteers efficiently.
https://www.rosterfy.com/
About headspace Career Mentoring
headspace Career Mentoring is a program where young people, aged 18 to 25, are matched with mentors (working professionals), for up to six months, based on their career goals and areas of interest.
Their Career Mentoring program is designed to help young people develop knowledge and confidence by guiding them through job seeking and applications, interview skills, employer expectations and career progression.
Become a mentor | headspace Career Mentoring Program